What is process orchestration? Presented by Kit Cox

Process orchestration is a method for managing and coordinating all work within an operation, involving both human and digital teams. It's aimed at streamlining processes, organizing operations efficiently, designating the assignment of tasks to appropriate resources, and ensuring service level agreements (SLAs) are met on time​​.

Orchestration is unique from other workflow tools or AI solutions as it offers a more holistic approach. It streamlines work, manages a hybrid workforce, and automates repetitive tasks to enhance both customer and employee satisfaction.

Hear Enate's Founder and CTO, Kit Cox explain exactly what process orchestration is.