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Every story from The Operations Edit in one place. Browse the lot, or jump into a topic.

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Image of Hear Enate’s Head of Research, Sam Ward in the center with text surrounding showing the AI Coffee Podcast.
Podcast
1
min. read

Hear Enate’s Head of Research, Sam Ward on the AI Coffee Podcast

Image representing intelligent document processing with diagrams of how files integrate into a system.
Document processing
3
min. read

What is intelligent document processing?

Illustration representing different workflows in invoice processing.
Workflow
4
min. read

5 ways to improve invoice processing workflows (2025)

Image showing members of staff connected through business workflow. The image represents workflow management in HR
Workflow
4
min. read

Workflow management in HR: Streamlining processes and improving employee experience

Illustration showing a typical legal operations workflow.
Workflow
4
min. read

Mastering workflow management in legal operations: Reducing risk and improving compliance

Image showing the intro to the real ai podcast where founder of Enate Kit Cox featured
Podcast
1
min. read

Enate’s Founder, Kit Cox on the Real AI Now podcast

An illiustration depicting What is workflow management with a flow through the center with workflows branching off.
Workflow
4
min. read

What is workflow management? A guide for operations leaders and enterprise businesses

An image showing the flow of work highlighting Workflow management as a missing ingredient.
Workflow
3
min. read

Workflow management: The missing ingredient in your operations strategy

Image showing a line graph representing McKinsey's 2023 report, uncovering the rapid adoption and impact of generative AI
AI in operations
7
min. read

Service operation teams are rushing to adopt GenAI, here’s what you should know

An image of AI data extraction
AI in operations
5
min. read

Tired of manual data entry? AI-enabled data extraction is here

A picture of a Microsoft ISV partner webinar
AI in operations
5
min. read

Every application should be intelligent: Microsoft ISV Partner webinar

A picture of Uday Jose Chief Revenue Officer at Enate
Enate news
2
min. read

Enate appoints Uday Jose as Chief Revenue Officer

The benefits of using orchestration in business process outsourcing
BPO
5
min. read

The benefits of using orchestration in business process outsourcing

An image of business process outsourcing
BPO
5
min. read

What is business process outsourcing? Your questions answered

Diagram illustrating EnateAI's GPT-4 powered technology automating email triage, categorizing and prioritizing emails for efficient operations management."
AI in operations
2
min. read

Responding to large volumes of emails? You need AI-enabled email triage

A picture of robots
AI in operations
3
min. read

Introducing, EnateAI powered by GPT-4: New tech set to maximize efficiency in operations

Illustration of the concept of process orchestration, showing how it can streamline and automate operations for improved efficiency and cost savings
Process orchestration
5
min. read

What is process orchestration? (2026)

Improving operational efficiency in the logistics and supply chain industry
Operational efficiency
4
min. read

Improving operational efficiency in the logistics and supply chain industry

Improving operational efficiency in HR
Operational efficiency
3
min. read

Improving operational efficiency in HR

Illustration of the ways in which process orchestration can improve operational efficiency in insurance, including automation of repetitive tasks and streamlined workflows
Operational efficiency
5
min. read

Improving operational efficiency in insurance

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