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Every story from The Operations Edit in one place. Browse the lot, or jump into a topic.

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AI in operations
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Abstract graphic of interconnected lines converging into circular loops, representing Enate helping regulated businesses achieve their AI ambitions.
Enate news
3
min. read

Enate vows to help regulated businesses realise their AI ambitions

Abstract blue geometric spiral representing the rising complexity and costs of generative AI.
Thought leadership
6
min. read

GenAI costs are spiralling. Here’s how to address the challenge.

Abstract geometric design symbolizing the orchestration of people, processes, and AI into a connected workflow.
Thought leadership
3
min. read

Orchestration is the only way to join up your people, processes and AI

Illustration of binary data evolving into an AI agent, representing the challenges of adopting an agentic-first business approach.
Thought leadership
3
min. read

Ignore the hype. Pivoting to an agentic-first business isn't a piece of cake (2026)

Abstract AI governance illustration symbolizing the gap between board-level AI ambitions and organizational operating model readiness.
Thought leadership
5
min. read

What to do when the board wants AI but your operating model isn't ready (2026)

Interconnected circular pattern symbolizing swarm agent collaboration for corporate service leaders and AI-powered operations.
Thought leadership
5
min. read

Why corporate service leaders should ditch single agents for swarm agents (2026)

Grid pattern illustration symbolizing accounting software integration challenges for tax and accounting firms.
Tax & accounting
3
min. read

Accounting software integration is a struggle for tax and accounting firms, but it shouldn’t be (2026)

Grid pattern illustration symbolizing limitations of ticketing tools in tax and accounting managed service firms.
Tax & accounting
4
min. read

Why ticketing tools are failing tax and accounting firms (2026)

Flowchart diagram illustrating lack of visibility in tax and accounting practice management software for firms.
Tax & accounting
5
min. read

Lacking visibility as a tax and accounting firm? Here's what your practice management software is missing (2026)

Forward arrow graphic symbolizing inefficiencies in ticketing tools for tax and accounting firms
Tax & accounting
5
min. read

Tax and accounting firms need process orchestration to scale (2026)

Abstract pie chart illustration symbolizing AI governance in tax and accounting for managed service providers.
Tax & accounting
3
min. read

Why accountancy and tax firms can’t afford to ignore AI governance (2026)

Upward bar chart illustration symbolizing private equity investment impact on tax and accounting firms.
Tax & accounting
4
min. read

How PE investment is changing tax & accounting firms, and what it means for firms (2026)

Abstract growth chart illustration symbolizing Making Tax Digital and its impact on accounting firms
Tax & accounting
2
min. read

What ‘making tax digital’ means for accounting firms (2026)

Abstract circular process graphic symbolizing how leading firms address tax and accounting talent shortages through automation.
Tax & accounting
3
min. read

How leading firms are overcoming the accounting & tax talent shortage (2026)

Abstract illustration of a sentiment scale with negative, neutral, and positive emoji icons, representing real-time customer sentiment analysis and feedback trends.
AI in operations
4
min. read

How to use sentiment analysis to improve customer success (2026)

Visual contrast between disorganised grey tasks and streamlined teal workflows, symbolising the need for workflow orchestration in fund administration.
Fund administration
5
min. read

Why “we're too busy” is a sign your fund administration firm needs workflow orchestration now (2026)

Abstract banner image with horizontal bars and lines symbolising coordinated workflows and system integration.
Fund administration
4
min. read

Why workflow orchestration is essential for corporate and fund administrators (2026)

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Fund administration
5
min. read

A fund administrator shares the secret to implementing workflow orchestration successfully (2026)

Abstract visual of separated vertical columns in teal and grey, symbolising siloed ticketing systems and lack of end-to-end visibility in fund administration
Fund administration
5
min. read

Ticketing tools simply don't deliver the visibility that corporate and fund administrators need (2026)

Stylised line chart representing disconnected systems and integration challenges faced by fund administrators
Fund administration
4
min. read

Why every corporate and fund administrator struggles with software integration, and how to fix it (2026)

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