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Sam Ward
Head of Research and Development
AI in Operations
7
mins read
Service operation teams are rushing to adopt GenAI, here’s what you should know (2023)
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AI in Operations
5
mins read
Tired of manual data entry? AI-enabled data extraction is here (2023)
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AI in Operations
3
mins read
Dealing with thousands of service requests? Discover the perks of AI-enabled sentiment analysis (2023)
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Future of work
5
mins read
RPA expectations vs. reality (2023)
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