Exclusive webcast

AI dreams vs. reality: How to implement AI for service delivery success

Only 5% of organisations are seeing measurable ROI from AI. The rest are falling shortā€”and broken operations are to blame.

Weā€™ve brought together industry leaders and Enate customers to share what ā€œbrilliant serviceā€ really takes, why AI is stalling in most organisations, and the practical steps to unlock real value.

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Youā€™ll learn how to:

  • Fix the foundations of your operations
  • Scale for success, not distress
  • Prepare for the challenges of tomorrow

Speakers

head shot of James Hall CEO of EnateHeadshot of Russell Sheldon from Anthesis.Avatar of Kit Cox founder of Enate.
  • James Hall, CEO, Enate (Moderator)
  • Russell Sheldon, Anthesis
  • Kiran Sinharoy, Vistra
  • Will Harris, Industry Advisor
  • Kit Cox, Founder & CTO, Enate
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B2B services deserve better

Running complex services with emails and spreadsheets doesnā€™t cut it anymore. Margins are thin, clients churn, and competitors with leaner systems are racing ahead.

Enate is the control tower for effective service delivery, fixing the cracks and giving you visibility, control, and the confidence to deliver at scale from one simple platform.

Why we built Enate
Image of Kit Cox in a video named Turn chaos into calm.
"Enate has been instrumental in us being able to scale automation and build robust operations."
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Shailendra Saxena
EY GDS

A service delivery platform
with a difference

Lacking visibility?

Get X-ray vision into your operations.

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Struggle with SLAs?

Move to a structured and consistent way of working.

Held back by manual work?

Discover the power of workflow automation and AI.

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Weary of heavy duty systems?

Enate is no code, user friendly and ready-to-use.

Global service teams choose Enate

Built for Service Leaders

Purpose-built for service leaders

From SLA tracking and Power BI reporting to intelligent assignment matching, Enateā€™s orchestration and AI software is built by experts who understand the world of services inside out.

Learn more

Trusted by leading B2B service providers

Industry leaders such as TMF, EY, and Acuity rely on Enate to scale operations while maintaining quality and compliance. Enate helped TMF drive a Ā£32M uplift in profit, proving the power of orchestration.

Read more about our clients
"If you're thinking about deploying orchestration, stop thinking and do it!"
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Felipe Araya
Head of Operations TMF
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70% resource saving in email management
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Read more ā†’
Improved marginā€Ø by Ā£32M
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Read more ā†’
Improved operationalā€Øefficiency by 15%
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Read more ā†’
Enate and Capgemini upgrading for the future
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Read more ā†’
80% reduction in internal processing time
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Read more ā†’
TMF deploys Enate for its global digital strategy
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Read more ā†’

How Enate works

AI superboost

Switch on AI features automatically. Speed through your to-do list and reduce errors.

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Workflow orchestration

Enate takes all your scattered processes and organises them into one workflow system.

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Orchestration meets AI

When orchestration meets AI, miracles happen. Go from operational stress to customer success.

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What makes Enate different?

Lightweight

Process orchestration, without the IT headache. Enate offers lightweight features, quick deployment and a simple system that lets you hit the ground running and scale sustainably.

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Flexible

Unlike rigid, heavy-duty platforms, Enate is built for agility. We adapt to your processes, integrate with your systems, and let you scale with ease.

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Made for variation

Whether youā€™re running services in Berlin or Brazil, Enate handles global variance and compliance, ensuring that you do everything by the book.

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Make ā€˜business as usualā€™ brilliant

From SLA tracking and Power BI reporting to intelligent assignment matching, Enateā€™s orchestration and AI software is built by experts who understand the world of services inside out.

Book a demo
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