Organise your inbox in seconds
Most service teams waste time sorting through emails instead of doing the work the emails are asking for. Email Agent takes the whole cycle - reading, understanding, pulling out the data that matters, drafting replies — and hands it back to your team to check before hitting send. Teams stay in control, with minimal heavy lifting.
How it works
Step 1.
Choose Email Agent and switch it on in marketplace.
Step 2.
Set the confidence threshold.
Step 3.
Incoming emails are automatically classified and analysed by the agent, which extracts key data and assesses sentiment. The output is presented to your team with a drafted response ready for human review and sending.
What's included with Email Agent?
Data extraction
Classification
Sentiment analysis
Email writing
Thank-you evaluation
Benefits of Email Agent
Every email reaches the right team, without manual triage
Respond to customers faster, with on-brand replies drafted in seconds
Focus your team on high-value work by automatically filtering low-value requests
Stay ahead with real-time sentiment analysis built into every interaction
Built for teams drowning in email chaos
If your team spends more time sorting emails than doing the work email is asking for, Email Agent is for you.It's built for operations leaders at fund administrators, corporate service providers, MSPs, BPOs and shared services teams.
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