Scaling MUFG services globally

Quality service delivery that enables growth

95% services delivered within deadline

20%+ reduction in onboarding

100% unified customer view, status tracking

"If you're thinking about putting in workflow, stop thinking and do it!"
A man in a plaid shirt smiling at the camera.
Felipe Araya
Head of Operations TMF
TMF group logo in red.
Learn how TMF improved margin by £32M →

MUFG's rapid global expansion

With 6,500+ people administering 12 million pension accounts from Australia to the UK, your Retirement Solutions and Corporate Markets teams have to coordinate complex workflows across regions and regulatory frameworks.

Manual handoffs between divisions and time zones create coordination challenges at this scale. Following your Microsoft AI partnership, improving service quality and consistency across both divisions while scaling rapidly demands seamless coordination.

We've mapped where coordination could flow more smoothly in your operations at your scale, without replacing your systems.

Read the full report

Global service teams choose Enate

What changes with Enate

A single view of all clients, comms, deliverables, people and SLAs

Shift work to lower cost teams and report on billing across clients

Transform from firefighting & pastoral care to a data driven world of flawless service delivery

One platform, global coordination

15%↑

IMPROVEMENT IN 
OPERATIONAL EFFICIENCY

80%↓

REDUCTION IN INTERNAL PROCESSING TIME

70%↓

REDUCTION IN EMAIL PROCESSING TIME

Enate helped TMF drive a £32M uplift in profit

TMF Group operates pension and corporate services across 75 countries with 5,500 staff, facing the same multi-jurisdictional complexity you manage daily.

Their operations leaders gained complete visibility across all jurisdictions, eliminating coordination blind spots.

They achieved £32 million in annual margin improvements and 20% productivity gains while orchestrating 30,000 emails daily through Enate.

Read the full case study →
"If you're thinking about deploying orchestration, stop thinking and do it!"
A man in a plaid shirt smiling at the camera.
Felipe Araya
Head of Operations TMF
TMF group logo in red.

Enate is built to help corp fund admin services to grow

Screenshot of Enate Process orchestration software.

Cross-division service delivery

Bring everything into one view for better visibility.

Image showing how Enate AI can organise your inbox in seconds.

Email orchestration at scale

Use Email orchestration to triage emails and route them to the right team.

Deploy in weeks, not months

Configure workflows without IT involvement and start delivering value in 6 weeks.

See your workflows

Book a 30-minute session on coordinating your pension & market services operations. We'll use our expertise to inform decisions about optimizing your workflows.