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Press release

Enate partners with Humans4help to power digital transformation through service orchestration 


logo H4HService orchestration SaaS provider Enate and digital services consultancy company Humans4Help have partnered to solve core digital transformation business challenges.

LONDON, UK – 13 June, 2019 – Enate, the SaaS service orchestration provider, has announced a strategic partnership with Humans4help, a digital services consultancy company.

Enate’s service orchestration platform orchestrates work across a workforce of humans and robots for simplified end-to-end processes. Humans4Help advises clients to improve business processes through technologies such as Robotics Process Automation (RPA) and process mining.

Working together, Enate and Humans4Help will help clients solve key business challenges around digital transformation and service automation, such as Robotic Process Automation (RPA) at scale, managing a hybrid workforce of humans and bots, visibility of end-to-end operations, detailed cost/productivity reporting and global variants of service delivery, to fuel digital transformation and business process efficiencies.

This partnership enables business transformation regardless of the systems in use.

Lila Benhammou, CEO, said: "Digital transformation has three main components: human change by improving the way employees perform the process; technology change in underlying systems and process transformation in harmonisation and automation. We believe that the teams of Humans4help and Enate are a winning combination to power our customers’ digital transformation. As such, combining the strengths of the two entities will also advance our strategic vision and accelerate our growth.”

Kit Cox, CEO at Enate, said: “Enate’s platform orchestrates the delivery and management of services across a digital workforce to ensure the right workers are doing the right task at the right time. By governing and monitoring a hybrid workforce of humans and bots, Enate allows operation at any scale. Our partnership with Humans4Help will power-boost our joint clients’ digital transformation by allowing organisations to adopt the right technology quickly and effortlessly to get digital fast.”

The partnership allows Humans4Help customers to buy and implement Enate from June 2019.


Notes to editors

About Enate

Enate is a global company headquartered in the UK that provides a service orchestration platform to govern the delivery and management of services across a hybrid workforce of humans and bots. Enate provides the foundation to digitise services regardless of what RPA, AI or cognitive technology is in play. The platform enables the delivery of services from multiple locations to local standards while maintaining complete visibility and control (including the automation of KPIs and SLAs), all aligned to detailed reporting of cost and productivity. Enate’s platform deploys within weeks. Enate was founded by automation industry expert Kit Cox. Customers include Capgemini, Capita, Generali and Mizuho. For more information, visit www.enate.net or follow Enate on Twitter @enateLtd.

About Humans4help

Founded in 2017, Humans4help is a major player in the field of digital transformation within ServiceNow and RPA domains, recognised by ServiceNow as a major ISV technology partner. With more than 60 consultants specialised in ServiceNow, and more than 20 consultants devoted to RPA, the company is now one of the fastest growing players in the EMEA market. For more information, visit www.humans4help.com

Media enquiries

Enate – Jen Shaw, pressoffice@enate.net // +44 (0) 1242 388087

Humans4help - Lila Benhammou, Founder and CEO, l.benhammou@humans4help.com // +33 6 16 58 90 46


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