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Case Study

Enate and Capgemini – upgrading for the future


Capgemini is a global leader in consulting, technology services, and digital transformation, with more than a quarter of a million employees across the world. In North America (NA), its human resources function supports the comprehensive people needs of 11,000 employees in the US and Canada, covering 50 states and seven Canadian provinces. To manage core HR operations in the region, Capgemini relied on the Enate platform. However, a previous team had allowed the platform to fall out of date, so the NA Core HR team needed to introduce a new version of the system, implementing it as COVID-19 struck.

The Challenge:

  • Capgemini’s North American Core HR operations oversee the people-support needs of 11,000 employees across the US and Canada, covering all business lines outside of financial services.
  • To cover all that, NA Core HR uses the Enate process orchestration platform to automate
    and standardize processes to drive efficiency and reduce errors.
  • To create a platform for digital access, data analytics, automation, and other features.

A Glimpse into Enate:

Enate’s Process Orchestration platform is a technology-agnostic platform that can be integrated into existing processes and systems, as a layer. Process orchestration centralizes governance, enables seamless work-handoffs, and offers end-to-end visibility, ensuring optimal workforce utilization. It simplifies work and resource handling with transparency, making it an ideal investment for distributed teams.